Frequently Asked Questions

HOW LONG WILL FAMILIES WAIT ON THE LIST?

 

The CEL is not a true “waiting list” and is based on income compared to family size rather than the length of time a family has been on the list. The chances of receiving subsidized child care depend on how a family’s need for assistance compares with the rest of the people listed.

There is a limited amount of families enrolled into each program, so those with the lowest income receive first priority.

 

It is very important to update your information with Valley Oak every six months or whenever you have changes that affect your income and family size. This must be done to stay active on the Centralized Eligibility List and may affect your chances of being enrolled into a program.

 

DOES BEING ON THE CEL GUARANTEE A FAMILY SERVICE?

 

There are limited openings for subsidized child care and enrichment programs. There are more families that need help with child care than there are funds available. Being on the eligibility list does not guarantee services. Check out the PARENT VOICES advocacy group to be a part of creating change for your child!

 

HOW WILL FAMILIES KNOW WHERE THEY ARE ON THE LIST?

 

Unfortunately, we are unable to tell families where they are on the CEL or if they might be enrolled into a program. Those with the most need will receive first priority.

 

HOW WILL FAMILIES BE NOTIFIED IF THEY’RE CHOSEN FROM THE CEL?

 

The next eligible family on the CEL will be contacted by phone or mail. This is another reason why it is very important to update your information with VOCS every six months!