Resource and Referral Program

The Resource and Referral Program, (R&R) provides free child care referrals to anyone in the community, regardless of income. We maintain information on licensed family child care homes, licensed child care centers and exempt providers. When a request for child care comes in we gather information about the family, including name, address, phone number, child’s age, request of hours and location needed. We then match the child’s need to providers available in the area requested. R&R staff are available to answer questions about how to find quality child care, or help parents feel more comfortable asking the right questions when they interview providers. We offer referrals only and not recommendations as we feel parents can best determine what is appropriate care for their children. One of our goals is to raise the level of expertise in consumers of child care. R&R staff informs consumers of their right to view complaint information or fingerprint exemptions about the child care facility either at the child care location or by calling or visiting Community Care Licensing.

Other programs and projects include:

• Behavioral Health Services
• CBO Commuity Outreach Project
• Centralized Eligibility List
• Child Care Inclusion Project
• Child Care Recruitment and Training Programs
• Healthy Families Program
• Substitute Registry Project
• Trustline Program

Valley Oak Referral Policy

Valley Oak Complaint Policy