Administration TrustLine is a child protection program of the State of California and the California Child Care Resource & Referral Network. The California Department of Social Services and the California Department of Justice assist in managing and distributing the information.
Program Highlights TrustLine is the only child care registry in California with access to the most up-to-date and detailed databases in the California Department of Justice and FBI.
TrustLine is effective. Its database, which is updated continuously, screens out individuals who have been convicted of murder, manslaughter, child molestation, assault with a deadly weapon, willful child cruelty and other crimes. Thousands of individuals with criminal records have been denied a listing on the registry.
All employment agencies are required by law to register their caregivers with TrustLine upon placement. Parents should call TrustLine to make sure the employment agency has registered their caregiver with TrustLine.
Easy to Use Parents can check if a provider is listed on TrustLine by calling 1-800-822-8490 and giving the provider’s full name, driver’s license number or other approved identification.
Easy to Register Child care providers complete an application from TrustLine and send it to the California Department of Social Services along with two sets of fingerprints (used to check CA Department of Justice and FBI records) and appropriate fees. If there are no disqualifying California or FBI criminal convictions or substantiated child abuse reports, the provider’s name is added to the registry.
Information The general public can receive more information about TrustLine by calling 800-822-8490 or logging on at www.trustline.org.